Customer Service

Our customer service agents are all US based and available 7 days a week via email. We offer unlimited customer support for the life of your unit.

 

What is your warranty and return policy?

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We warranty our toning unit against manufacturing defect for a full year after the date of purchase. Please note that our warranty is tracked via point of purchase. If you purchase your toning unit from an unauthorized dealer then your unit may no longer be covered. Our reusable probes are covered for 6 months from the date of purchase. We recommend that you replace your probe every 6-12 months, depending on use. If your toning unit stops going above 10 mA's then it is time to replace your probe. Due to the very broad set of factors that every user is dealing with including age, weight, previous injury, and dedication to use, we cannot guaranty results, only that our product will work as described or it will be replaced free of charge. We cannot accept returns of our toning unit or probes under any circumstance. All sales are final. With your purchase we offer unlimited support for the life of our product and our experienced staff is available by phone or email to answer any questions that may arise. 

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REPLACEMENTS WILL NOT BE SHIPPED OUTSIDE THE US. Warranty issues will receive a prorated refund.

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Payment Methods

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Credit / Debit Cards  - PAYPAL - Offline Payments